Frequently
Asked Questions
What
is a yard card?
A yard card is a type of decorative lawn sign to announce
a special occasion. It is a creative complement or alternative
to sending flowers or finding a gift and card. These
signs are placed in the recipient’s yard for 5-7
days and then removed by Yard Occasions. Each yard sign
or yard card comes with a personalized plaque and congratulations
note.
What
is included in a yard card package?
Each rental includes your choice of a vibrant pink or
blue stork to celebrate the arrival of a new born. These
storks are 7 feet tall and come with a personalized
card with a message of your choice.
Can
I personalize my yard card?
You may include a variety of sayings on your personalized
plaque. We have many recommendations! Words simply need
to be limited to fit properly on the plaque.
When
do I pay for a yard card?
Payment is required prior to display set up. Payments
can be made by calling us at 336-480-1525. We accept
cash, check, Visa and Master Card.
How
far in advance should I reserve the yard card?
Yard cards are booked quickly and we encourage you to
reserve them as soon as possible. We understand that
the birth of a little one is almost always unexpected
so we require at least a 24 hours for a reservation.
Once we have your reservation, we will confirm availability.
Once availability is confirmed, payment will secure
your reservation.
When
do you deliver the yard cards?
We deliver 7 days a week, excluding major holidays.
If you have a special request, specifics can be discussed
at the time of purchase. Please call anytime at 336-480-1525.
When
do you pick up the yard cards?
We typically pick up the lawn cards throughout the day.
Do
you deliver in bad weather?
The yard cards are made of strong plastic so they are
weather-proof from rain and snow. In the even that there
is inclement weather we will not deliver. In the case
that we do not deliver, we will notify the customer
to cancel the order or set up alternative arrangements.
Can
I move the yard card?
We ask that you do not move the lawn signs but rather
call us and we will do it . A delivery fee may apply
for each time that we have to come out and move the
sign. If you have special instructions on where to place
the yard card please notify us when you make the reservation.
What
is your refund policy?
We always want to be fair with our customers. A full
refund will be issued for the following reasons:
- The order is cancelled 48 hours or more in advance.
- The yard card cannot be set up due to inclement weather
We cannot guarantee a refund for any other reasons beyond
these.